WingerCRM’s Customer Dashboard provides a personalized portal for customers to access their information, track orders, and communicate with your team. Key features include:
- Account Information: View and update personal information, contact details, and preferences.
- Order History: Track the details of the purchase, view invoices, and request returns or exchanges.
- Data Collection: Collect customer data using this portal for centralized access.
- Adhoc Support Requests: Submit and track support tickets, communicating directly with your customer service team.
- Personalized Recommendations: Receive personalized product recommendations based on your purchase history and preferences.
- Secure Access: Log in to your account securely using a password or other authentication methods.
By providing customers with a self-service portal, WingerCRM’s Customer Dashboard can enhance customer satisfaction, reduce support inquiries, and improve customer loyalty.